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Word of Mouth via Company Employees

Replied Sep 15

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Zane Safrit and Tara Tollefson are now friendsSep 30

Joseph L. Rosenberg and Tara Tollefson are now friendsSep 26

Jacqueline Amyot and Tara Tollefson are now friendsSep 26

Tara Tollefson commented on the blog post What wouldn't you do? Sep 16

Tara Tollefson replied to the discussion Word of Mouth via Company Employees Sep 15

Tara Tollefson commented on the blog post What wouldn't you do? Sep 15

Tara Tollefson and Scott Sehlhorst are now friendsSep 15

Tara Tollefson commented on the blog post What wouldn't you do? Sep 14

Profile Information

My company/organization:: The Buzz Company

Title on my business card:: CEO/Buzzmaker

I blog at:: http://www.buzz-company.com/pages/BuzzBlog/

I'm an evangelist for:: locally owned businesses--especially my clients; right now I'm also really excited about : Let's Dish, FaceLogic facials, and Aerosoles shoes (cute and comfortable!)

I'm currently reading:: EMyth Mastery

I heard about SWOM from:: Jackie Huba

Tara Tollefson's Blog

Sometimes we have to start with "What wouldn't you do?" I find sometimes owners get nervous that by listening to customers they'll have to change the philosophy or values behind their business. To put them at ease, we ask "Okay, so what aren't you willing to do to make the customer happy?" This helps them feel in control while clearly setting some boundaries for themselves and their staff. Ideally, this would help empower the staff to know what they can and can't do to make customers happy. The… Continue

Posted on September 13th, 2008 at 1:00pm — 8 Comments

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At 5:56pm on August 21st, 2008, Jack Shipley said…: At heart! If I could do what I wanted, I'd do it from Duluth -- June through September.

At 3:48pm on August 18th, 2008, Rex Weaver said…: Another great post on buzz co.
very well done

At 1:40pm on August 17th, 2008, Jack Shipley said…: Hey der! Gotta say I'm a sucker for all things MN. Three sons born in Duluth!

At 10:07am on August 16th, 2008, alice said…: hi tara! thanks for the add! how goes it?

At 10:00am on August 13th, 2008, Rex Weaver said…: wow that check engine light post on the buzzco was a killer. you are so right about that check being a freebie.

At 7:22pm on August 7th, 2008, Tara Tollefson said…: I'm VERY excited to be attending SWOMfest and look forward to meeting the other SWOMies in person :)

At 11:15pm on March 7th, 2008, Tara Tollefson said…: Thanks Ken! I typed it in wrong (thanks for letting me know)! It doesn't yet have an RSS feed (soon to come) but here it is:
http://www.buzz-company.com/pages/NewsEvents/

At 7:29pm on March 7th, 2008, Ken Stewart said…: Tara, welcome co-newbie. I'm looking forward to learning more about The Buzz Company. For some reason, I was not able to access your blog link.

Good luck.
Ken